I have relied on the Marketing Scales Handbooks over several years in academic and industry roles and look forward to using the newest edition. A seven on a seven-point satisfaction scale!
depletion
The level of mental and emotional demands experienecd in performance of a task are measured with three, seven-point items.
The scale measures the degree to which a person feels he/she is having difficulty thinking and concentrating. The measure is composed of five, seven-point Likert-type items.
With five, seven-point questions, the scale measures how much a person expresses feelings at a particular point in time that indicate he/she is drained of energy physically and/or psychologically.
The scale has five, five-point items that measure how much a person feels mentally drained and unfocused at the current time.
Four items with a seven-point response format are used to measure how much a person has been burdened by something that has happened to the point that it depletes his/her ability to deal with it.
