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satisfaction

Five, Likert-type items measure how much a person believes his/her romantic partner fulfills his/her important needs and helps produce a happy relationship.

Three, seven-point Likert items assess how much a person believes that a particular problem or question has been sufficiently addressed.  Although not stated in the items themselves, the scale makes the most sense when a customer has communicated in some way with a company employee such a customer service representative.

The extent to which a person is routinely seeking better alternatives in many aspects of life is measured with six, seven-point Likert-type items.

Composed of four, seven-point Likert-type items, the scale measures the difficulty a person has in making decisions in life, especially with respect to consumer-related choices, e.g., struggling to decide what gifts to get for friends.

Three, seven-point Likert-type items measure the degree to which a person has high standards when making choices in life and does not settle for anything less than the best.

The scale is composed of five Likert-type statements that are used to measure one’s confidence in his/her ability to buy the “right” brand that will lead to a satisfying outcome.

How much a person believes he/she and a partner had a strong and happy interaction at a certain time in the past is measured with five, seven-point Likert-type items.  The time period is not specified in the items and should be stated in the instructions. 

With three, seven-point items, the scale measures how certain a person is that a particular real estate agent will provide him/her with good service in finding a place to live.

The scale uses three, seven-point semantic differentials to measure how long and unacceptable a person believes a particular delay to be.  While the scale might be used for almost any delay, it was created for an occasion in which consumers could experience the problem with a service provider.

Four, seven-point semantic differentials measure the degree to which a person feels dissatisfied with his/her financial situation, especially when compared to the situations experienced by peers.