shopping
Using three statements, the scale measures a consumer's belief that the look and feel of shopping-related websites affect the sense of their quality. As currently phrased, the items are not specific to a particular website but rather to shopping sites in general.
The scale uses four statements to measure a consumer's belief that Internet shopping websites should treat shoppers as individuals, allowing them to personalize their experiences. As currently phrased, the items are not specific to a particular website but rather to shopping sites in general.
Composed of four items, the scale measures the degree to which a person believes that there are benefits to browsing through shopping-related websites, with an emphasis on the ease with which information can be gathered to help make purchase decisions. As currently phrased, the items are not specific to a particular website but rather to shopping sites in general.
With four statements, the scale measures a consumer's belief that he/she is able to control Internet shopping websites in terms of getting the information needed to make purchase decisions. As currently phrased, the items are not specific to a particular website but rather to shopping sites in general.
The scale uses three statements to measure the degree to which a consumer likes Internet shopping sites to facilitate the connection of shoppers so they can share ideas and help each other. As currently phrased, the items are not specific to a particular website but rather to shopping sites in general.
The scale is composed of four items that measure a consumer's expectation of making purchases from shopping-related websites in the future. As currently phrased, the items are not specific to a particular website but rather to online shopping in general. Further, since each item refers to repurchasing, the implication is that the respondent has bought online in the past.
A consumer's general satisfaction with shopping online is measured with four items. As currently phrased, the items are not specific to a particular website but rather to online shopping in general.
A consumer's belief that shopping websites are generally reliable and that Internet vendors can be trusted is measured using four items. To be clear, the items are not specific to a particular website but rather to online shopping in general.
A consumer's enjoyment of shopping with friends and family is measured with three, seven-point Likert-type items.
The seven-point Likert-type scale measures a consumer’s opposing motivations with respect to a particular retail store, such that he/she simultaneously wants to be in the environment but also leave it.