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This website has truly been a welcome gift! The Day Pass is extremely affordable & the site is so user friendly to navigate. It provides a wealth of information including, the source, validity, & references for my doctorate research project. I highly recommend this to anyone as it is truly an invaluable research tool!
Suzanne Cromlish, PhD
Saint Xavier University, Chicago

Commitment to the Store

The scale is composed of three, seven-point Likert-type statements that measure a customer's enduring desire to continue a relationship with a retailer as well as the willingness to sustain the relationship over time.